Skip to main content
Shaw Merchant Group
Thursday, August 03 2023
Merchant Services Partner Program

If you want to be successful as a merchant services agent or ISO, then you need to have access to a high-quality ISO agent program. ISO agent programs are a concentration of a variety of merchant services that you can offer to your merchants in exchange for a commission from the partner program. Having a good partner program for selling merchant services is essential to having success and being able to attract a high number of merchants to your services. With our insight into merchant services partner programs, you’ll know essential facts about working with partner programs and what you need to do to find one that puts you in the best position for success.

What should you look for in a merchant services partner program?

If you’re looking to be a merchant services agent, then one of the most important steps in the process is finding the right merchant services partnership to work with. The merchant services partner program that you work with will have a large part in determining your level of success in the merchant services industry. If you want to get the most out of your merchant services agent experience, then these are the factors that you should be looking for when evaluating potential partner programs to work with. With these things in mind, you’ll find a partner that suits your needs and puts you in the best position to succeed.

Payout dependability

If you don’t get paid accurately and on-time, then you can’t hope to have a healthy business model. Part of the relationship between you and your merchant services partner that you choose is getting reliable and accurate payouts from your merchant services provider. Without this, you can have cash flow and margin issues. So, when you start to look at potential partners for your merchant services endeavors, you should take into account the reputation that your merchant services provider has when it comes to payout dependability. Ideally, you want to work with a partner program that will pay you fairly, accurately, and on-time.

Support staff

When you are considering what merchant services ISO agent program to choose for your business, you should take more than financials into account. One of the most important things that you should look at is what kind of support your ISO agent program has to offer. With merchant services being a highly technical field of expertise, your merchants will often need support and help using their solution. When that happens, you want to be sure that your ISO agent program has the support staff in place to help your merchant and make them happy. Without proper support, you might find your merchants being left dissatisfied with both the solution and you. This is a great way to lose clients and business.

Product suite

The merchant services solution that your merchants will select will be largely impacted by what products you have to offer, and that is why the product suite and selection that your ISO agent program has available should play a large part in your decision of which partner to work with. You can’t offer services that you don’t have access to, and that is why you should aim to have access to as many as possible. Do this by exploring the products that your ISO agent program has available and ensuring they align with your needs and that you will be able offer your merchants the products and services that you wish.


One of the best ways to tell if you should be working with any particular merchant services agent program is to find out what kind of a reputation they have with both merchants and agents. Whether a program is good or bad, there are bound to be individuals and businesses that have had experiences with them in business. If you can find those experiences, you can have the knowledge available to you to let you know whether you should be working with that merchant services partner program in the long-term.

Industry specialization

When choosing a merchant services agent program, one of the most important considerations is whether they have a specialty or specialize in any certain industry. If you are in a very specific industry, you’ll want to make sure that your merchant services partner program specializes in your area of business or at the very least, offers services that fit your needs. For general merchant services agents, you’ll want to seek out a partner program that has a wide range of solutions to fit any need.

Posted by: Scott Shaw AT 03:47 pm   |  Permalink   |  Email

white Label ISO Program

Grow Your Merchant Services ISO with White-Label Payment Solutions

As an independent sales organization (ISO), you can upgrade your business by providing merchant processing services under your own brand. You may dismiss the idea at first, probably thinking that you don’t have the infrastructure or expertise to become a payment processing company. However, with white label payment processing, all you really need is a good ISO partner.

How a White Label ISO Program Works

To offer payment processing services under your own brand, your ISO partner will provide you with an online application page that doesn’t identify their company. This “white label” solution is ready for your brand and includes your logo, colors, and contact information, so your merchants only identify the payment solutions with your company. It eliminates any confusion among your merchant customers about who their service provider and primary contact should be. Your brand is the only thing the merchant will see on your website, merchant portal, and marketing materials. 

Your payments ISO partner becomes a silent partner, providing technology, payments functionality, and services. This puts you in more control, allowing you to deliver seamless, consistent customer experiences in all interactions – and enhance your brand’s reputation. With this white label payment solution, you won’t need to overcome negative perceptions a prospect may have about the company your working with. This is because you are creating a unique customer experience. Better still, you don't have to fall in line with another company's existing customer experience. 

Once you start providing white label payment processing services, you will also find that you build stronger, longer lasting relationships with your merchants. They'll begin to view you as a payments expert and an expert in the other solutions you provide. You may even find you are able to grow your customer base, as merchants in every vertical or niche can benefit from accepting payments, enabling you to market to more types of businesses.

Remember: white label payment processing enables you to earn huge residual income.

Our White Label Program Will Save You Thousands in Fees

Put your brand on merchant statements and applications — build your brand with your sub-agents and merchants. Full white label payment solution with your logo and branding on applications, statements, online enrollment, merchant and partner portals.

We at Shaw Merchant Group have an awesome white label solution. There is no huge package of documents for you to fill out, no approval process by Visa and Mastercard and the sponsor banks, and best of all no annual dues. Here are some details on the “White Label ISO” program:

  • Roughly 4–5 weeks to fully set up once we get the signed license document back.
  • Executed addendum from you saying it’s OK for us to use your brand too.
  • This program can run on our standard schedule A’s with bonus and free equipment and has no other obligations. from you other than the standard agent agreement.
  • When we set up the DBA you will have access to EPX/BMO Harris for submitting merchants under your brand.

What do we brand?

  • Paper Applications
  • Online Applications (Simplified Enrollment)
  • Partner.PaymentsHub for your back office.
  • PaymentsHub for your merchants — It’s generic when your merchant logs in and then show your brand once inside.
  • Merchant Support Email — TMS (ticket management system) which emails you and your merchant each time we speak with your merchant and shows the proper brand in the notice and as the from address on the email.
  • Merchant Support Phone — Our call centers answer with a generic “merchant services” then once they have the MID identified, they represent your brand.
  • Deployment Packages — Generic boxes and welcome docs inside with proper brand.

What we need:

  1. A letter authorizing EPX to register your DBA on your company letterhead.
  2. A high resolution image of your company logo.
  3. A certificate of good standing from the state you are registered in. It may not be called a certificate of 'good standing' in some states.
  4. The ISO Branding request form.
ISO agent Partnerships

Become a payment service provider today and take your business to the next level. If you are a sales-oriented individual with vast experience in the world of payment processing or you are a driven and motivated professional looking for a new challenge, the SMG ISO agent program might be a great fit for you. With the highest paying commission structure in the industry, superior products, and sales support, our program will see to it that you are rewarded for your efforts.

For anyone with a sales background or a passion for the payments industry, SMG is the ideal partnership. There are dozens of reasons to become a sales partner with Shaw Merchant Group, but don’t just take our word for it. Here are some of the top reasons that we were given when we asked our ISO agent participants why they chose us and why they continue to work with our highly lucrative program.

Sales Partner Portal

With our industry leading partner portal, you’ll have access to online enrollment, training sessions, marketing materials, and you’ll always be ahead of the game with the latest news and promotions.


Stay up-to-date on merchant issues and their resolutions via automated emails and text messages that include a detailed ticket number describing what the merchant’s concern was and how it was resolved.

Registered DBA (White Label)

With our program, you’ll be able to market under your own brand, without paying costly fees! Your brand will be seen on the partner portal, marketing communications, merchant statements, and more.

Free Equipment for Your Merchants

Selling businesses on a new processing plan is much easier when you are able to effortlessly jump over the hurdle of the cost of the equipment. With this program, you can offer your clients free equipment that they will need for their processing provider change. This lowers the barrier to switching and creates a higher conversion rate for you.

Lifetime Passive Income

You will recieve 50–70% of residual income based on the pay structure you select. You will share income on every available revenue stream. With SMG, you get a True Interchange Revenue Split. Unlike other ISO agent programs, there is no basis points off the top for BIN sponsorship or for what they call hidden losses. Our sales partners earn more residual income with our 50/50 partner program than you would with our competition who claim to offer a higher percentage because thier interchange cost (buy rate) is higher.

$20K Performance Bonus

We offer a performance-based fast start bonus that is payable for anyone that onboards more than the standard threshold of clients in the first 4 months. This program is designed to reward those experienced sales members that join our team and quickly learn how to sell this product. The bonus can reach up to $20,000, making it one of the most lucrative and competitive in the industry.

Profitability Based Bonuses

We will look at how much profit is generated on the account after they have been processing for one month and you earn 14 times of the total profit. Example: If we retain $100 in residuals in that month, the bonus would be 14 x $100 or $1,400. You would have already been paid $600, so we would pay you an additional $800 on that account. This bonus is capped at a max of $10,000 per merchant per location. With our dual pricing program it is easier than ever to earn huge bonuses with a 14x profitability bonus. This dual pricing model enables you to maximize your bonus at $10,000 on almost every merchant processing over $90k.

Dual Pricing Program

When you are selling merchant services, one of the best assets of any partner program is more rewards and incentive programs that save your client money. The Edge dual pricing program is one of the hottest new commodities in credit card processing, as it is designed to save the client thousands of dollars in credit card processing cost, instead passing on the fee to the consumer in a way that isn’t damaging to their own conversion rate and revenue. We offer this program to our clients and make it easy to understand and present for our sales partners.

Medical Benefits

With some sales jobs, you don’t even have the option for medical coverage. With the SMG ISO agent program, you’ll have the resources that you need to provide healthcare coverage to you and your family at an affordable rate. We take care of our own, and when you are in our program you will have access to these benefits.

    ©2023 Shaw Merchant Group is a registered DBA of EPX, a registered ISO of BMO Harris Bank N.A., Chicago, IL, Fresno First Bank, Fresno, CA, and Citizens Bank N.A., Providence, RI.